Interview with Stéphane Romatet

Director of the Crisis and Support Center (CDCS) at the French Ministry of Europe and Foreign Affairs

Alain Boinet (A): Hello Stéphane Romatet. You’re Director of the Crisis and Support Center (CDCS) at the French Ministry of Europe and Foreign Affairs, and we’d like to thank you for this interview with Défis Humanitaires magazine.

Stéphane Romatet (S): Hello Alain. It’s a great pleasure, especially as I’m an avid and regular reader of the magazine!

A: Thank you! So, you’ve been in post for 2 years now, and you’ll soon be leaving again as ambassador to Algeria. How have these 2 years with the CDCS been?

S: Two exceptional years of intensity and commitment for all the teams I’ve been lucky enough to work with. They’ve also been two years of crises, which we’ve had to manage on both the security and humanitarian fronts, as these are the two core businesses of the CDCS. These years were obviously marked by the war in Ukraine. I arrived at the CDCS just as Kabul fell, and we all remember the shock of the Taliban takeover of Kabul. Our commitment – that of France, that of the Quai d’Orsay, that of the crisis center – is particularly evident on the humanitarian front with Ukraine, but also in the countless humanitarian crises to which we have had to respond: in Africa, in a very difficult context, in West Africa, in East Africa, with the recent earthquake in February 2023, which was destructive for southern Turkey and northern Syria, the evacuation of French nationals and many foreign communities from Sudan, and the obviously humanitarian response to the tragedy that Sudan is currently experiencing… So many events, two years that have gone by very quickly. I have the feeling I arrived the night before last.

A: You mentioned the two main activities of the CDCS. Could you describe them more fully for those who aren’t familiar with them?

S: We are indeed a “crisis and support center”. In other words, we are responsible for dealing with any crisis situation that threatens the safety of French nationals abroad. We are also a support center, and as such we are responsible for France’s emergency response to all types of situations, particularly humanitarian disasters. We take action in all areas, from transport accidents to ecological disasters, as seen with the forest fires that ravage certain parts of the world, for example in Chile and Canada, where we send protection and civil security elements. The crisis center’s mandate is to implement France’s emergency response to humanitarian crises.


A: To carry out these missions, I discovered that there was a great diversity of professions and skills within the CDCS. Can you tell us a bit about that?

S: Yes, the CDCS is a team well versed in crisis management. There are around 120 of us who make up this crisis and support center, which operates 24 hours a day, because crises don’t stop at night or at 6pm on a Friday evening. So we need to be able to anticipate and react to crises at all times. We’ve seen this again in recent days with the events in Russia, which have obviously put us on our toes. Our team is highly multi-disciplinary, and includes not only diplomats, but also a large number of staff recruited on a contract basis with specific profiles. In the humanitarian field in particular, some of them come from the NGO world. Also, as we are responsible for inter-ministerial crisis management abroad, some of our staff come from other ministries: the armed forces, the interior, justice, health, etc. So we are a very multi-disciplinary, young, highly motivated and very committed team, available to manage crises 24 hours a day, wherever they may occur in the world.

A: I recently discovered that you even have a magistrate, a health team…

S: Yes, when we’re faced with a crisis situation we need to have all the necessary skills and tools. Today, what has impressed me in my experience as Director of the CDCS is that the crises we are faced with are not “one-off” crises, they are complex crises, which first of all have a security dimension that requires us to protect our compatriots, our communities, but they are also crises with a strong humanitarian impact, often crises with a health dimension that requires us to have a health response capacity, and also crises that very often result in massive population displacements, refugee crises. Take a look at all the recent crises we’ve managed at the crisis center over the past few years: they have all the characteristics of multi-dimensional crises, and I believe that this is what will guide our work in the future, as well as that of the humanitarian world. It’s this need to be able to respond to crises that are not simply crises of destruction at a given moment, but long-term crises, which include both a health and humanitarian dimension of relief for highly vulnerable populations, but also crises with a climatic impact or effect, and lastly, and I’m also saying this more and more, crises that provoke massive population displacements, to which we also need to respond. So it’s precisely in this increasingly complex engineering of crises that we at the CDCS need to have both the skills but also, obviously, to work with NGOs who are in a position to provide these increasingly complex responses.

A: During this 2-year period, the resources and capacities of the crisis center have increased considerably, particularly in the humanitarian field, but not only. How did this happen and what is the current situation?

S: My predecessors, and Alain too, have made the observation that France talks a good game when it comes to humanitarian issues, but doesn’t have the resources to implement its policy. We have to give credit to President Emmanuel Macron, who at the National Humanitarian Conference in December 2020, preceded by a government meeting as part of an inter-ministerial committee for cooperation and development, decided to set a new course for France’s humanitarian policy and to invest in becoming a major player in the humanitarian field. Where we were in reality a humanitarian power… I’d say marginal, thanks to the financial efforts we’ve made over the last few years, we’ve become a recognized humanitarian power, in Europe and around the world. A few years ago, France was the 8th largest donor in Europe. While we are Europe’s 2nd largest country in terms of economy and population, we were 8th in terms of humanitarian aid! Thanks to this effort, we are now ranked 3rd. We still need to amplify our efforts, and go even further. On a global scale, we were also at the bottom of the rankings, and thanks to France’s investment in its humanitarian policy, we have become a member of the 10 Major Donors club. So this effort, this investment made by France, enables us first of all to carry a stronger voice, to be a credible player and also gives us the means, thanks to the partnerships we have with NGOs, to respond to crises and to finance NGOs, I believe, in line with their expectations and requests.

A: Among the crises you’ve had to deal with, could you give us some examples to help us better understand the role of the CDCS in extreme emergency situations?

S: I think the perfect example, because it still marks the current situation, is obviously the Ukrainian crisis. This crisis is a good illustration of what the CDCS does. First emergency: on February 24, 2022, Russian troops invaded, Russia attacked Ukraine, and the crisis center’s immediate priority was to ensure the safety of our hundreds of compatriots still in Ukraine. This kept us busy day and night for the first 4 or 5 weeks of the crisis. Very quickly, we realized that the Ukrainian crisis was also a humanitarian crisis: firstly, inside Ukraine, where there were practically 5 to 6 million displaced people leaving the conflict zones to take refuge in the West; and secondly, outside the country, there was also a migration and refugee crisis, as 7 to 8 million Ukrainians decided to leave Ukraine to flee the war and its destruction, heading for Poland and other European countries. So France’s humanitarian response had to take into account both the war situation, which created difficulties for NGOs in particular, and the fact that it was a very high-intensity war, with the Russian army resorting to war crimes. We had to intervene in an extremely complicated conflict zone, but we also had to intervene inside Ukraine and the surrounding countries: Moldavia, Poland etc… and we did this in particular thanks to some forty logistical operations that the crisis center set up on its own. You may remember the operation we called “A French boat for Ukraine”, which enabled us to send hundreds and hundreds of tons of humanitarian freight to Ukraine. We also did this, of course, with the NGOs we financed, so that those who were still able to act in Ukraine could intervene in the fields of health, demining, sheltering vulnerable populations and so on. But today, almost 16 months after the outbreak of war, we are still in a situation where we have to continue our humanitarian action, probably preparing for the consequences of the coming winter, while at the same time beginning, if not the beginnings of reconstruction, at least the start of Ukraine’s recovery from the multiple destructions it has suffered. This is a fine example of what we can do. The CDCS has financed a number of operations to uncover war crimes and sexual crimes committed by Russian aggressors, as this too is part of our mandate.

A: France’s humanitarian architecture is largely based on the French Republic’s humanitarian strategy, the humanitarian emergency fund, the humanitarian consultation group with NGOs, and the forthcoming National Humanitarian Conference (CNH). What is your assessment and what are the prospects for the future?

S: It’s true that over time, thanks to the network you mentioned: the humanitarian consultation group, the preparation of the National Humanitarian Conference… a structured dialogue has been organized between the humanitarian world, represented by the NGOs, and the State. This dialogue has its place, all the more so as the resources devoted to humanitarian policy by France have increased considerably, so we need to have an even more sustained dialogue. We mustn’t forget that we are in a context where the basis of humanitarian aid, what we call international humanitarian law, is now being challenged. Not only is it being contested, it is being called into question: access to conflict zones is sometimes denied to humanitarian organizations, the protection of humanitarian workers is no longer guaranteed, and the legitimacy of NGOs to intervene in war zones, in zones of humanitarian crisis, is sometimes even challenged by a number of countries. This is particularly true in the Sahel, where Mali has decided to expel NGOs. So it’s clear that everything that humanitarian action has built up through international humanitarian law is now being profoundly called into question, and this obviously has major consequences for NGOs’ ability to simply do their job. So all this is part of the discussion, the dialogue we have with NGOs, and as we speak, we need to take into account all these factors to prepare for an important event: the 5th national humanitarian conference, which will take place in autumn 2023, the last having been held in December 2020. Three years on, the aim is both to take stock of what has been achieved, of the previous humanitarian strategy implemented by France, and above all to map out the future. We expect this to be an opportunity for the President of the Republic to announce the ambitions he has for France in the years to come, in terms of the objectives and resources that will be devoted to France’s humanitarian action.

A : Well, international humanitarian action is currently facing a serious lack of resources in relation to emergency needs. VOICE, the NGO Humanitarian Coordination, reports a funding shortfall of $24 billion, which is enormous. What could France do within the European Union, and within the United Nations, of which France is a member of the Security Council, to find solutions so as not to leave too many people on the side of the road without help when they are really in danger?

S: You’re right, the situation is grim: more and more people are in humanitarian distress, and the response is far from adequate to meet their needs. You gave some figures: it’s often said that the world’s humanitarian needs are estimated at between $40 and $50 billion a year. However, the humanitarian resources available, i.e. the humanitarian resources allocated by States, represent less than $20 billion, so there’s a gap of around 50%. How can we close this gap? First of all, we need to try and deal with crises in order to reduce the number of people in vulnerable situations, which means anticipating crises and resolving conflicts. Clearly, it is the disappearance of conflicts that will eliminate the causes of the vulnerability of these populations. This obviously requires political initiatives, and is a long-term process. A second response is to increase resources, since humanitarian needs will remain extremely high in the years to come. France is playing its full part in this, but today I believe that 90% of the resources devoted to humanitarian policy in the world are provided by European Union countries and the United States, so we probably also need to expand the number of donors and the number of countries. We need to convince them that humanitarian action is obviously a noble thing for a country, but it’s also a necessity, because populations in vulnerable situations, conflicts or humanitarian crises that we fail to resolve, are the seeds of tomorrow’s instability. Let’s also do our part, to convince a certain number of countries – I’m thinking in particular of the Gulf States – to invest in humanitarian aid.

A: The crisis and support center is celebrating its 15th anniversary today, so to speak. How would you like to conclude this interview?

S: It’s a great age! It’s an age of promise, and at the same time, even if it’s far too early to take stock, it’s also an age of achievement. In 15 years, the CDCS has achieved a great deal, building and developing itself through very intense crises, each of which has marked a new stage in its development. It is also the very significant increase in resources devoted to humanitarian aid that has led us to ask ourselves a lot of questions about who we are, and to transform ourselves a lot too. We know that tomorrow will be worse than today, and that we’ll have to deal with ever more serious crises that are also ever more intertwined, the security aspect and the humanitarian aspect, one merging into the other in a way, so we always have to be on the alert, on the alert, in action. So I think the CDCS needs to prepare itself for these coming years, which will be difficult ones given the multiplicity of crises, but with the formidable teams at the crisis center, I’m really confident that we’ll be there every time, as we have been in all the crises we’ve been entrusted with managing in recent years.

A: Thank you Stéphane for this interview!



Activity repport 2022 Centre de Crise et de Soutien



Stéphane Romatet

Ambassador, Director of the Crisis and Support Center, Ministry of Europe and Foreign Affairs

Armenian Letters from Artsakh

Their names are Nathalie, Tatev, Mariam and Anna and they write to us from Artsakh, this territory of the South Caucasus populated by Armenians and coveted by Azerbaijan. When you read their letters, you will understand how attached they are to their land, to their history, to their identity after having thought they would disappear when the war suddenly broke out on September 27, 2020 and ended 44 days later, on November 9, 2020, a little over a year ago. They are about twenty years old and they are learning French at the University of Stepanakert, the capital of Artsakh where the first foreign language taught is Russian. It is thanks to Nelly, their French teacher, that we received these letters. They tell us about their life, their fear and their hope. You can answer them by sending us a letter to and we will send them. We met Nelly on site. She was our translator when we were there last February with Bernard Kouchner and Patrice Franceschi. Since then, we are happy to have sent Nelly some French teaching books that she was missing.


Hello dear reader

My name is Nathalie, I am 19 years old. I was born on November 28, 2001 in the village of Aknaghbyur, in the region of Askeran (formerly known as Karabulakh, which means “big spring”). I am a 3rd year student of English language and literature at the Faculty of Philology of Artsakh State University. I love my job, it gives me the opportunity to explore world literature in its original form, to work with children, developing Armenian and Armenian in them. Now I have only one goal, to deepen my knowledge, to acquire the ability to communicate in different languages, to deepen my cultural and Armenological knowledge in order to make our nation visible to the world.

I also like educational activities. I have been working with children for two years now. My students inspire me in the strongest moments, give me strength and endurance. Today, my dreams and goals are linked only to my birthplace, Aknaghbyur. It was occupied by the enemy during the 44-day war in 2020 and finally came under enemy control on October 27. My pain is great, my grief is boundless. There were a number of historical and cultural monuments in Aknaghbyur, including the 19th century Surb Astvatsatsin church, the 19th-20th century cemetery, the 19th-20th century “Ghuze Tagh” cemetery, located 500 m southeast of the village, the 17th century “Ghuze Tagh” shrine, the 18th-19th century “Gharali” village, located 2 km west of the village. In the center of Aknaghbyur there was a memorial dedicated to the fallen freedom fighters of the first Artsakh war, which was destroyed by the Azerbaijanis after the village was taken over by the Azerbaijani armed forces. Every day I pray to the Almighty Lord to find our village and let the mornings of the Armenian world begin peacefully…


Translation of the letter into Armenian

Hello everyone,

My name is Tatev, I am 21 years old. I was born in the village of Kochoghot in the Martakert region of Artsakh. I am a first year master student. I study English language and literature at Artsakh State University.

My village is beautiful, there is a wonderful nature where one can rest well.

Here lives the long-suffering Armenian who tries to provide for his family by his honest work. And suddenly, at dawn, you hear the sound of explosions, the roar of weapons, the groan of the fatherland. War, we guessed, has broken out, disrupting our peaceful life. I think you know Artsakh and you know what happened recently: a cruel and unjust war that spared nobody. Each exploded weapon took lives, taking with it many dreams that did not come true. We lost 75% of our country in the 44-day war. It is true that we cannot bring back the many Armenians who sacrificed their lives for the motherland, but we can do at least one thing – pray for the enlightenment of their souls to keep their names immortal. Many families have lost their homes, but everyone, in their heart of hearts, hopes that one day they will return to their land and find their houses and homes that they built themselves.

We must not lose hope and faith in God, we must pray, believe that our voice will reach God, we must be obliged to make our wonderful country Artsakh prosper and develop.

I wish peace and unity to you and to us in any work undertaken. Join us, dear friends, do not allow injustice and evil to act against us.

I also have to tell you how much our terrorist enemy is trying to cut us off from our homes and our land. We will live on this land inherited from our ancestors, we will not lose the potential to create a beautiful culture.


Traduction de la lettre en arménien


My name is Mariam. I am 22 years old. I am a graduate of the Translation Department of Artsakh State University, I am currently in the first year of my master’s degree and I am studying English language and literature. I love walking in the nature, it calms me down and allows me to be alone with my thoughts. When I have free time, I read books and listen to music.

I was born in the village of Taghavard in the Martuni region. I live in Stepanakert, since on October 27, as a result of the war, a part of the village was taken over by the enemy.

The village of Taghavard has a beautiful nature, there are many historical and cultural monuments, including the fortress of Berdahonj (8th-14th century), the church Surb Astvatsatsin (1840), Jokht prvatsar (11th-12th century) and the shrine of Churvish (17th-18th centuries) which are quite famous. Unfortunately, the Churvish shrine was destroyed by bombing during the war.

Almost every day I see our house, our village in my dreams and this is the only way to calm the lack we all have.

However, we do not have the right to despair, because we are obliged to live and create in our Artsakh, on the land that was kept at the cost of the blood of thousands of soldiers, so that we can live the life that they did not live.

After all, there is no place more powerful and dearer than our own land and homeland.


Traduction de la lettre en arménien

Destroyed housing complex in the Republic of Artsakh due to Azerbaijan’s shelling in September and October 2020 @Yan-Boechat-VOA.
Hello dear friends,

I am Anna, I am 21 years old. I come from a small but beautiful part of the world: Artsakh. I live in Stepanakert, its capital. In my homeland you can find a wonderful nature, very hospitable people and a history that is very old but at the same time full of adventures and suffering.

I study at Artsakh State University, in the faculty of foreign languages. I am learning English and French. Outside of my studies I give individual lessons and teach English and French to children. I am married and soon I will have a son. My biggest dream is that my child will grow up under the blue sky. You already know that we suffered because of the war in 2020. On September 27, we woke up to the sound of bombing. It was a pain that is frankly impossible to explain in words. We don’t want to leave our country, but I don’t want my son to be a victim of a new war either.

My 7 year old cousin tells me that he wants to be a soldier, but he doesn’t want to participate in the war because all the soldiers who participated in the war are dead…

My day-to-day life is very full: I participate in the online university classes, I do my classes with the kids also online because of Covid19, I do the cleaning sometimes, I cook and in the evening, when I have time, I go for a walk. I have a beautiful view of the city of Shushi from my window. At night before I go to sleep I look at this city in the hope of a miracle: that of returning there one day and making its culture flourish again, which is now destroyed by the Azeris.

We, the Artsakhtsis, are very dynamic and courageous, we will never abandon our country.

We will fight for the welfare of our children, for the next generation and for our country.

Dear readers, we wish you happiness and joy; may you never feel the pain of war.


Translation of the letter into Armenian

Monument from Artsakh symbolizing “We are our mountains” @Martin Cigler.


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